Aller au contenu

First Steps in Quebec

Dossier46 guides

Your first steps after arrival — housing, SIN, banking, phone.

For the whole province

Your first practical steps

Open an account, choose a phone plan, and the seven-day starter list — where to actually begin.

7 Things to Do in Your First Week in Quebec

The essential checklist to start your life in Quebec without stress.

The Social Insurance Number (SIN) is the first step . No SIN, no legal work. Service Canada — free, often done the same day . Book temporary housing for 2 to 4 weeks . That gives you time to visit apartments in person without pressure. Before choosing your city or neighbourhood, compare the cost of living with our — the differences between Montreal, Quebec City and the suburbs can be significan...

June 18, 2026

Open a Bank Account in Quebec: Chequing or Current Account

Comparison of major banks and the steps to open your first chequing (current) account in Quebec as a newcomer.

In Quebec, you need a bank account to receive your salary, pay your rent, and use a debit or credit card. Do this in your first week . The main banks: Desjardins — the largest Quebec cooperative Banque Nationale — Quebec bank, present everywhere RBC , BMO , TD , Scotia — major national Canadian banks All major banks offer a newcomer package, which usually includes: A chequing account with no mo...

June 19, 2026

Choosing a Phone Plan in Quebec

Carrier comparison and tips to save on your phone plan.

In Quebec, mobile plans are among the most expensive in North America. Choosing well can save you several hundred dollars per year . Three carriers dominate the market: Bell , Rogers , Telus — excellent coverage everywhere, high prices, reliable Each major carrier also owns a budget brand using the same network: Bell → Virgin , Lucky Mobile Rogers → Fido , Chatr Telus → Koodo , Public Mobile Sa...

June 19, 2026

Finding housing and staying alert

Find a room to rent, insure your home, and recognize the scams that target newcomers.

Finding a Room to Rent in Quebec

Renting a room instead of a whole apartment: where to look, what changes legally, and how to avoid scams.

On arrival, renting a whole apartment isn't always realistic: without credit history, without confirmed work, or on a small budget, it's hard. Renting a room — in a shared home, with a private host, or in a residence — is often the most accessible entry point. It's cheaper, more flexible, and buys you time to learn the neighbourhoods before committing to a one year lease. But the rules aren't e...

June 4, 2026

Home Insurance in Quebec

Renters and owners: why insure, how much, how to choose.

Home insurance covers: Personal belongings (furniture, electronics, clothes) Theft , fire , water damage Civil liability (a visitor's injury, damage at a neighbour's) Renter vs owner: Renter : your landlord insures the building; you insure your belongings ($15 30/month) Owner : you insure everything ($50 150/month depending on value) A mortgage almost always requires insurance In Quebec: Many l...

May 15, 2026

Common Scams in Quebec

Recognize and avoid scams targeting newcomers.

The « threatening CRA » scam: a fake agent calls about an invented debt. Signs: arrest threats , immediate payment demanded in gift cards or Bitcoin . The real CRA NEVER does this. Hang up immediately. Variation targeting immigrants: a fake Service Canada or IRCC agent threatens deportation. The Canadian government never calls to threaten or demand immediate payment. Hang up . Real agencies fol...

May 15, 2026

Your host city, first steps

Every city has its own welcome guide — find yours for the very first steps on the ground.

Your First 48 Hours in Montreal

The essential first steps as soon as you arrive: SIN, housing, banking, transit.

As soon as you arrive at Montréal Trudeau airport, look for the welcome desk of the Ministère de l'Immigration. Staff will give you essential documents about your rights and your first steps in Quebec. The Social Insurance Number (SIN) is a 9 digit number issued by the Government of Canada. It is mandatory for working or receiving government services. To get it, present yourself at a Service Ca...

June 18, 2026

First Steps in Quebec City

City services, essentials and landmarks for settling in the capital, Quebec City.

Quebec City , capital of Quebec, has over 540,000 residents . Founded in 1608 , it's the only fortified city in North America north of Mexico — its Old Quebec is classified as UNESCO World Heritage . The city has six boroughs: La Cité Limoilou , Les Rivières , Sainte Foy–Sillery–Cap Rouge , Charlesbourg , Beauport and La Haute Saint Charles . Quebec City Hall handles municipal services: permits...

June 18, 2026

First Steps in Laval

Everything you need to start life in Laval: city services, essential errands, neighbourhood landmarks.

Laval is Quebec's third largest city after Montreal and Quebec City, with over 440,000 residents . It sits on an island — île Jésus — directly north of Montreal, connected by several bridges. Laval is a modern city with large shopping centres like Carrefour Laval , schools, hospitals, and quick metro access to downtown Montreal. Laval City Hall is the main entry point for municipal services: pe...

June 18, 2026

First Steps in Gatineau

Settling in Gatineau, bilingual city facing Ottawa: city services and local particulars.

Gatineau is the main city of the Outaouais region, with about 290,000 residents . Located directly across from Ottawa , the Canadian capital, it has five sectors: Aylmer , Hull , Gatineau , Buckingham and Masson Angers . It's a unique city in Quebec — bilingual in practice, with a large English speaking community and an economy tied to the federal public service . Gatineau is the result of the ...

June 18, 2026

Welcome to Sherbrooke

An introduction to Sherbrooke, capital of the Eastern Townships: student city, neighborhoods, and settlement services.

Sherbrooke is Quebec's sixth largest city and the main hub of the Eastern Townships . Known as the city of rivers and hills, it is also a major student city thanks to Université de Sherbrooke and Bishop's University . Historic downtown centers around Wellington Street, with cafés and shops. The Plateau Marquette area is popular with families. The Fleurimont borough has a large newcomer populati...

May 15, 2026

First Steps in Longueuil

City services, essential errands and neighbourhood landmarks for starting life in Longueuil.

Longueuil is one of Quebec's largest cities, with about 250,000 residents . Located on the South Shore of Montreal, directly across from downtown, it's connected to Montreal by the Jacques Cartier bridge and the yellow metro line . Longueuil includes several historic boroughs: Vieux Longueuil , Saint Hubert , and Greenfield Park , each with its own character. Longueuil City Hall handles municip...

June 19, 2026

First Steps in Lévis

City services and landmarks for settling in Lévis, on the south shore of Quebec City.

Lévis is a city in the Chaudière Appalaches region, on the south shore of the river, across from Quebec City. It has about 150,000 residents — the 7th largest city in Quebec. Lévis is divided into three boroughs: Desjardins (including Vieux Lévis ), Les Chutes de la Chaudière Est and Les Chutes de la Chaudière Ouest . The Caisse populaire Desjardins was founded here by Alphonse Desjardins in 19...

May 15, 2026

First Steps in Saguenay

Settling in the merged city of Saguenay: Chicoutimi, Jonquière, La Baie.

Saguenay is a merged city formed in 2002 from Chicoutimi , Jonquière , La Baie , Laterrière and Shipshaw . It has about 145,000 residents , famous for its fjord. Saguenay is over 98% French speaking. It is the largest city of the Saguenay Lac Saint Jean region. Saguenay retains a strong identity by borough: Chicoutimi — administrative and university centre ( UQAC ) Jonquière — more industrial, ...

June 18, 2026

First Steps in Trois-Rivières

Settling in Trois-Rivières, historic city between Montreal and Quebec City.

Trois Rivières is the main city of the Mauricie, halfway between Montréal and Quebec. It has about 140,000 residents . Founded in 1634 , it's the second oldest city in Quebec after Quebec City. Recognized as the world capital of poetry . Trois Rivières's City Hall handles municipal services. Errands online via v3r.net . Dial 311 for any question. The Trois Rivières library network is free for r...

May 15, 2026

First Steps in Terrebonne

City services, essentials and landmarks for settling in Terrebonne.

Terrebonne is a city in the Lanaudière region, north of Montreal, with over 120,000 residents . It includes several sectors: Terrebonne (including Vieux Terrebonne ), Lachenaie , and La Plaine . The city offers a suburban lifestyle, with a lively historic centre and quick access to highways 40 and 640 . Before getting into municipal service details, here's an overview of the three main sectors ...

May 15, 2026

First Steps in Repentigny

City services, essentials and landmarks for settling in Repentigny.

Repentigny is a city in the Lanaudière region, east of Montreal, with about 86,000 residents (2021 census) and a projection around 90,000 . It comprises two main sectors: Repentigny , the historic sector near the river, and Le Gardeur , more suburban with large family homes. Located at the confluence of the Saint Laurent river and the L'Assomption river , it offers a family friendly setting wit...

June 27, 2026

First Steps in Magog

Settling in Magog, on the shores of Lake Memphrémagog in the Eastern Townships.

Magog is a city in the Estrie region on the shores of Lake Memphrémagog — about 30,000 residents in the regular season, nearly double in summer . Geographic position : 30 minutes from Sherbrooke via Autoroute 10 1 h 15 from Montréal 45 minutes from the US border (Vermont) Exceptional setting between lake and mountains — one of the main tourism destinations in the Eastern Townships. Magog's City...

June 18, 2026

First Steps in Drummondville

Settling in the Centre-du-Québec hub city, halfway between Montréal and Québec.

Drummondville ( 80,000 residents ) — main city of the Centre du Québec. Strong growth : population up 10 % in ten years. The city sits halfway between: Montreal : 1 h 30 via Autoroute 20 Quebec City : 1 h 15 via the same highway Cost of living is 30 to 40 % lower than Montreal for housing — drawing families, retirees and remote workers from the big cities. Drummondville's economy is strongly di...

May 15, 2026

First Steps in Chicoutimi

Settling in the central, university borough of Saguenay.

Chicoutimi is the central borough of Saguenay ( 65,000 residents ). Administrative, university and hospital hub: UQAC , Cégep de Chicoutimi , Hôpital de Chicoutimi , Vieux Chicoutimi . Vieux Chicoutimi , around rue Racine , houses restaurants, bars, shops and the Pulperie de Chicoutimi. The Saguenay River crosses the borough. Saguenay's main City Hall Regional SAAQ office Service Québec Take ad...

June 18, 2026

First Steps in Jonquière

Settling in the industrial and commercial borough of Saguenay.

Jonquière is the industrial and commercial borough ( 55,000 residents ). Made up of Jonquière , Arvida and Kénogami — each with its own history. Arvida is famous as a model town of an aluminum smelter from the early 20th century. Arvida was born in 1926 around the aluminum smelter. One of the only towns in the Americas designed as a complete urban project for workers. Recognized as a historic d...

May 15, 2026

First Steps in La Baie

Settling in Saguenay's maritime borough, on the fjord.

La Baie is the maritime borough of Saguenay ( 18,000 residents ) — the smallest of the three urban boroughs. Located at the mouth of the Saguenay Fjord , on the Baie des Ha! Ha! . La Baie was born in 1976 from the merger of three towns. Today they form one urban fabric — driving between them in under 10 minutes — but each keeps a distinct character : Bagotville : many services, diversity tied t...

May 15, 2026

First Steps in Bécancour

Settling in Bécancour, industrial and residential city facing Trois-Rivières.

Bécancour sits in the Centre du Québec region, facing Trois Rivières . It has about 13,000 residents . Connected to Trois Rivières by the Laviolette Bridge , it's both residential and industrial. Bécancour City Hall handles municipal services. Contact the city via becancour.net . Bécancour is composed of six sectors : Bécancour, Saint Grégoire, Sainte Angèle de Laval, Précieux Sang, Saint Édoua...

May 15, 2026

Finding housing, city by city

The rental market and neighbourhoods vary enormously from one city to the next — here's the guide for each one.

Finding Housing in Montreal

How to search for an apartment, read a lease, and avoid scams.

Finding housing in Montreal is easier than in other major Canadian cities, but the market has tightened. Most leases run 12 months and traditionally start July 1st . Begin your search at least 2 months ahead . The most used platforms: Kijiji , Facebook Marketplace — listings from individuals Centris — for rentals managed by real estate brokers LesPAC — the Quebec equivalent of Kijiji À louer si...

June 18, 2026

Settling in from day one

Electricity, your first credit card, changing your address, finding your way around town, dressing for the climate — the small tasks to handle in the first few days.

Hydro-Québec: Opening Your Electricity Account

How to become an Hydro-Québec customer when you arrive or move: documents, security deposit and deadlines to respect.

In Quebec, electricity is never automatically included in a rental unit. As soon as you sign a lease, you must open your own account with Hydro Québec — the only company that distributes electricity in the province. Without this account, the service won't be in your name, and you risk having no power on move in day. In Quebec, it's almost always the tenant who opens the Hydro Québec account in ...

July 8, 2026

Your First Credit Card With No Canadian Credit History

How to get a credit card as soon as you arrive, even with no Canadian credit history: secured cards and newcomer programs.

In Canada, access to credit depends almost entirely on your credit history — and as a newcomer, you have zero , even if you had an excellent record in your home country. Credit history doesn't travel between countries. A regular credit card will likely be refused at first, but solutions exist specifically for this situation. A secured credit card works exactly like a regular card, with one diff...

July 8, 2026

Change of Address and Mail Forwarding in Quebec

How to notify the Quebec government, Canada Post and other organizations of your new address after a move.

After a move, there's no single button that notifies everyone of your new address. The Quebec government, the federal government, your bank, your employer and your insurers each keep their own file. Forgetting even one of these organizations can delay a refund, a renewed card, or an important document. The Quebec government offers a free service that sends your new address to seven ministries a...

July 8, 2026

Preparing your arrival and your finances

How much money to bring, international moving, temporary housing while you settle in, and your first online accounts.

How Much Money to Bring to Canada and How to Transfer It

Cash, bank transfer, or transfer services: how to bring your funds to Canada on arrival, and the mandatory border declaration.

Arriving with the right mix of funds makes a real difference in your first weeks. Too much cash on you is a loss or theft risk; leaving everything in your account abroad leaves you without immediately available money before your Canadian account is open. The right approach spreads your funds across several complementary methods. Keep only enough cash on you to cover your very first days — trans...

July 8, 2026

Creating Your Online Government Account in Quebec

How to create a single account to access RAMQ, Revenu Québec, and other Quebec government services online.

The Quebec government groups access to several of its online services — including RAMQ, Revenu Québec, and Retraite Québec — behind a single login: the Government Authentication Service. You only need to create this account once; it then lets you sign in to every service that requires it. If you've heard of clicSÉQUR from a friend or an online search, know that this name is gradually being repl...

July 8, 2026

Interac e-Transfer and Online Bill Payment in Quebec

How to send money by Interac e-Transfer and pay your bills directly from your online bank account.

In Canada, almost nobody talks about a “bank transfer” between individuals — people simply say “send an Interac.” Interac is the Canadian interbank payment network that connects every financial institution in the country. It serves two distinct purposes: sending money to another person by email or text, and paying your bills directly from your account, without ever writing a cheque. From your b...

July 8, 2026

Getting your first weeks in Quebec right

Settling in Quebec isn't only a matter of paperwork. Alongside the official steps — the SIN, RAMQ, driver's license, all gathered in the Paperwork Simplified section — there are the concrete daily tasks: opening a bank account, getting a phone number, finding a roof, understanding your new city. This section covers those practical first steps. Order matters a little, but less than for the official paperwork: most of these can move forward in parallel during your first two or three weeks.

The bank account first. As soon as you have your SIN, open an account at a Canadian institution. You'll need it to receive your salary, pay rent, and set up automatic payments. The big banks (RBC, TD, Scotiabank, BMO, CIBC) and Desjardins — Quebec's own financial cooperative — all offer "newcomer" packages, often free for the first year. Bring your passport, your SIN, and a proof of address, even a temporary one. Opening an account requires no Canadian credit history; building that credit, however, is a separate process that starts with your first card.

Housing: the lease and July 1. Housing is probably your heaviest decision of the first weeks. In Quebec the standard lease runs 12 months and, by tradition, most leases run July 1 to June 30 — which makes July 1 the big moving day, when thousands of households change address on the same day. If you arrive at another time of year you'll still find housing, but the choice is widest in spring. To sign, you'll generally be asked for ID, a proof of income or employment, and sometimes references. Read the lease in full before signing: Quebec rules cap rent increases and strongly protect the tenant.

Phone and internet. A Canadian phone number will be asked of you everywhere — by employers, landlords, government services. Cell plans cost more than in Europe; compare the main providers and their budget brands before committing, and be wary of long-term contracts. At home, internet access is a separate service, often bundled with television.

Your host city. Quebec is not just Montreal. Whether you settle in Quebec City, Laval, Longueuil, Gatineau, Sherbrooke, the Saguenay or elsewhere, each city has its own transit network, neighbourhoods, welcome services and pace. This section has a welcome guide for each major city: it points you to local resources, public transit and the first useful addresses. Pick yours in the "Guides by city" block below.

You're not alone. Immigrant welcome organizations exist in almost every Quebec city — free, often multilingual, they can support you with housing, work, school enrollment and French classes. When a step gets stuck, they are who to turn to; the Local Resources section lists them.

Where to actually start? If you want an ordered list, follow the "Your first week in Quebec" guide: it chains the tasks of the first seven days, from the SIN to the transit card. Check them off as you go — the feeling of progress counts for a lot when everything is new.

Common mistakes to avoid

Waiting for the SIN before doing anything else

The SIN is needed for a bank account and work, but you can search for housing, compare phone plans and explore your city in parallel. Don't freeze your first weeks.

Signing a lease without reading it

The lease binds you for 12 months and contains important clauses. Read it in full, ask your questions, and never hand over money before you have a signed lease.

Locking into a long phone contract too fast

Plans vary widely and budget brands are often enough. Start with a no-commitment plan while you compare.

Trying to do everything alone

Immigrant welcome organizations are free and know the local pitfalls. Contacting them in your first week saves precious time.

Frequently asked questions

What should I do first when I arrive in Quebec?

Get your SIN, then open a bank account and get a Canadian phone number. In parallel, look for housing and find your city's welcome services. The "Your first week in Quebec" guide gives the ordered list.

Can I open a bank account without a credit history?

Yes. Opening an account requires no Canadian credit history — you only need ID, your SIN, and a proof of address. Building your credit is a separate process that starts with your first credit card.

Why does everyone move on July 1?

By tradition, most leases in Quebec run July 1 to June 30, so July 1 is the big moving day. Housing can be found year-round, but the choice is widest in spring, before that date.

Do I need to speak French for my first steps?

French makes everything easier and remains Quebec's official language. In Montreal and the larger cities, most banks and major services can nonetheless serve you in English. Welcome organizations often offer service in several languages, and French classes are free — start them early.

Where can I find free help to settle in?

Immigrant welcome organizations exist in almost every Quebec city. They provide free support for housing, work, school and French classes. The "Local Resources" section lists them, and each city welcome guide names the local organizations.

Other topics

Browse all topics
First Steps in Quebec | La Vie au Québec