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Interac e-Transfer and Online Bill Payment in Quebec

How to send money by Interac e-Transfer and pay your bills directly from your online bank account.

By Fangfang ChenJuly 8, 2026
Read in French
Application bancaire mobile affichant un virement Interac au Québec

Le virement Interac est le moyen le plus courant d'envoyer de l'argent entre particuliers au Canada.

1. Interac: the network everyone uses

In Canada, almost nobody talks about a “bank transfer” between individuals — people simply say “send an Interac.” Interac is the Canadian interbank payment network that connects every financial institution in the country. It serves two distinct purposes: sending money to another person by email or text, and paying your bills directly from your account, without ever writing a cheque.

2. Sending an Interac e-Transfer: how it works

From your bank's app or website, open the Interac e-Transfer section. You only need the recipient's email or cell number. The person receives a notification and clicks a link to deposit the funds into their own account. If they haven't set up autodeposit, the recipient has to answer a security question you set yourself to confirm their identity.

3. Autodeposit: set it up right away

Autodeposit links your email or cell number to your bank account once and for all. After that, every Interac e-Transfer sent to that address deposits directly into your account, with no security question and nothing for you to do. It's also more secure: the sender sees your confirmed legal name before sending the funds, which reduces the risk of error or fraud.

4. Paying your bills: the “bill payee” service

Separately from Interac, your online account includes a bill-payment service. Add the provider — Hydro-Québec, your phone company, the municipality for property taxes — as a “payee” in your online banking, using your customer account number with that provider. Once added, you pay directly from your bank account, without ever needing a cheque or having to go anywhere.

5. Your action list

Follow these concrete steps to master your online payments. Check each box as you go — your progress is saved if you're signed in.

Locate the Interac e-Transfer section in your banking app
Activate autodeposit with your email or cell number
Add Hydro-Québec as a bill payee
Add your phone company as a bill payee
Choose a hard-to-guess security question for transfers sent without autodeposit

6. Frequently asked questions

The most common questions about Interac and bill payment: is there a fee, can you pay rent by Interac, and what to do if you send a transfer to the wrong person.

Is there a fee to send an Interac e-Transfer?

It depends on your account type. Many everyday chequing accounts and most newcomer packages include unlimited Interac transfers at no extra cost, but some basic or low-fee accounts charge per transfer. Check your specific account's fee schedule — this is exactly the kind of detail worth comparing when you choose a bank package.

Can you pay rent by Interac e-Transfer?

Yes, if your landlord accepts it — many individual landlords do, especially for a smaller building. A large property management company more often expects payment through its own online portal or a pre-authorized debit instead. Confirm the accepted method directly with your landlord when you sign your lease.

I sent a transfer to the wrong person: what should I do?

Act immediately. If the transfer hasn't been deposited yet, you can usually cancel it directly from your banking app or website. If it has already been deposited, contact your bank's customer service right away — they can advise on next steps, though recovering funds already deposited to the wrong account is not guaranteed.

7. See also

These related guides may be useful:

8. Official sources

For official, up-to-date information, see these pages:

You can also contact your financial institution's customer service directly for the details specific to your account.


Author's Note: Setting up autodeposit is the best half-hour you'll spend on your finances this week. Once configured, you'll never think about a security question again — the money just arrives.

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