Chapter VIII · Health and emergenciesA2
199Dialogue · A2
Calling a clinic to book an appointment
Situation
You are not feeling well and you call a clinic to get an appointment. This dialogue shows how to explain your request on the phone.
The roles
- YouListen
Bonjour, j'aimerais prendre un rendez-vous, s'il vous plaît.
Hello, I would like to book an appointment, please.
- The receptionistListen
Bonjour. Est-ce que vous êtes déjà patient de la clinique ?
Hello. Are you already a patient of the clinic?
- YouListen
Non, c'est la première fois. Je ne me sens pas bien depuis deux jours.
No, it's the first time. I have not been feeling well for two days.
- The receptionistListen
D'accord. Pouvez-vous me donner votre nom et votre date de naissance ?
Okay. Can you give me your name and your date of birth?
- YouListen
Oui, bien sûr. Avez-vous une place cette semaine ?
Yes, of course. Do you have a spot this week?
Simplifiez votre vie au Québec · Simplify your life in Quebec
Calling a clinic to book an appointmentDialogue 199
- The receptionistListen
Je peux vous offrir un rendez-vous demain à quatorze heures.
I can offer you an appointment tomorrow at 2 p.m.
- YouListen
Parfait, je prends ce rendez-vous. Merci beaucoup.
Perfect, I'll take that appointment. Thank you very much.
- The receptionistListen
N'oubliez pas votre carte d'assurance maladie. Bonne journée.
Don't forget your health insurance card. Have a good day.
Vocabulary
- prendre un rendez-vousto book an appointment
- une cliniquea clinic
- un patienta patient
- la date de naissancedate of birth
- la carte d'assurance maladiehealth insurance card— Often called the “sun card”
Culture note
In Quebec, you bring your health insurance card to every medical appointment. Without a family doctor, you can also be seen at a walk-in clinic.
Web version
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Calling a clinic to book an appointmentWeb version ↗Simplifiez votre vie au Québec · Simplify your life in Quebec