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Health & care

The RAMQ card, finding a doctor, the pharmacy, the dentist and mental health.

Choose your situation
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L'assurance maladie (RAMQ)

S'inscrire à la RAMQ, obtenir la carte et savoir ce qu'elle couvre.

  1. 01Register with RAMQ: Get Your Carte SoleilRegister with RAMQ online or by phone and get your carte soleil, step by step. The waiting period (up to 3 months) starts when you register, if you are in Quebec with all your documents.

Santé mentale et situations particulières

Où trouver de l'aide en santé mentale, et les soins pour les demandeurs d'asile ou les personnes sans couverture.

  1. 01Mental Health in Quebec: Where to Find HelpUnderstanding access to mental health care in Quebec, free resources available, how to navigate the system and where to go in a crisis.
  2. 02Health Care for Asylum Seekers in QuebecHow to get care without a RAMQ card: the Interim Federal Health Program for asylum seekers, and clinics for people with no coverage at all.
Common mistakes

Mistakes that cost months.

Waiting until you are sick to register with RAMQ

The waiting period (up to 3 months) starts on the date you register, if you are in Quebec with all the required documents: register as soon as you're eligible. Current rules: RAMQ's eligibility conditions.

Not signing up for the GAMF

Without a GAMF registration, you're on no list for a family doctor. Declare all your health problems: priority depends on your medical profile.

Going to the ER for everything

Without a family doctor, 811 (option 3) directs you to the GAP, and the pharmacist can handle many minor problems. Keep the ER for real emergencies.

Step-by-step journey · 01/08

Just arrived

Your first actions, in order. From day 1 to the end of your first month.

  1. 1SIN
  2. 2Open a bank account
  3. 3Permanent housing
  4. 4RAMQ
  5. 5Phone and internet
  6. 6Public transit

~2–3 weeks · 6 steps

See the journey

The topic in brief

Understanding Quebec's health system

In Quebec, the public health system rests on the RAMQ health insurance card. Register as soon as you're eligible. According to RAMQ's eligibility conditions, coverage usually begins after a waiting period of up to 3 months, which starts on the date you register if you are in Quebec and have all the required documents in hand; it does not apply to children under 18. These rules can change: check them on the RAMQ website.

Finding a doctor

Many people have no family doctor when they arrive. There is a waiting list, the GAMF, that you sign up for to get one. Meanwhile, the GAP lets you get care when you don't have one: you reach it through 811, option 3. GMFs are clinics where several doctors, nurses and other professionals work together.

The pharmacy

It's often the first stop. The pharmacist fills your prescriptions and can advise you on minor problems. Prescription drugs are covered by a drug insurance plan, public or private depending on your situation.

Care that isn't covered the same way

The dentist and the optometrist work differently from the doctor: what's covered depends on your age and situation. Each guide says where to check.

Mental health and special situations

There are free resources and crisis lines. Asylum seekers who don't have a RAMQ card have access to a federal health program, and some clinics see people with no coverage at all.

Frequently asked questions

Your questions about Health & care

Answers to the questions readers ask most about this topic.

Sign up for the GAMF, the waiting list for a family doctor. Meanwhile, call 811, option 3, to be directed to the GAP, the service that gets you care when you don't have a doctor. The seeing a doctor in Quebec guide explains each option.