Chapter II · Shopping and commerceA2
63Dialogue · A2
Returning a purchase
Situation
You want to return an item. Beginner version: a simple return.
The roles
- YouListen
Bonjour, je voudrais retourner ce chandail. Il est trop petit.
Hello, I'd like to return this sweater. It's too small.
- The cashierListen
Bonjour. Avez-vous le reçu ?
Hello. Do you have the receipt?
- YouListen
Oui, le voici.
Yes, here it is.
- The cashierListen
Parfait. Vous voulez un remboursement ou un échange ?
Perfect. Do you want a refund or an exchange?
Simplifiez votre vie au Québec · Simplify your life in Quebec
Returning a purchaseDialogue 63
- YouListen
Un remboursement, s'il vous plaît.
A refund, please.
- The cashierListen
C'est fait, sur votre carte. Bonne journée !
Done, on your card. Have a good day!
- YouListen
Merci beaucoup !
Thank you very much!
Vocabulary
- retourner un achatto return a purchase
- trop petittoo small
- le reçuthe receipt
- un remboursementa refund
- un échangean exchange
Culture note
In Quebec, keeping your receipt makes returns easier. Each store has its policy (return window), often posted near the cash.
Web version
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Returning a purchaseWeb version ↗Simplifiez votre vie au Québec · Simplify your life in Quebec