What the survey shows. In Quebec, about 27% of people aged 15 and over cared for someone in 2024-2025, or about 2,076,300 people. That is the main finding of the Québec Survey on Caregiver Health and Well-being, conducted among 18,608 people, whose full results the Institut de la statistique du Québec released on November 3, 2026. Most of them (64%) help only one person. About 71% look after at least one person aged 65 or over, and 40% help their father or mother.
A heavy role. About 69% of caregivers say they felt stress linked to this role in the year before the survey. One in four (25%) feels that caregiving has hurt their ability to meet their financial obligations or basic needs. Nearly 44% find it hard to balance the help they give with work, studies or family life. And about 26% had trouble finding help and resources: the rest of this article is for them.
You may be one without knowing it. For the survey, a caregiver supports someone close to them, without pay and not as a volunteer, because of an illness, a disability, a loss of autonomy linked to aging, or an incapacity. Spending at least one hour a week on average is enough. According to the highlights published by the Institut (in French only), only one caregiver in two (46%) sees themselves as one. Yet recognizing yourself in this role makes it easier to find the information and services meant for you.
A free helpline to point you in the right direction. The Government of Quebec gathers the resources on its page on support for caregivers. The easiest place to start is L'Appui's Caregiver Support Helpline, a free, confidential service run by professionals, Monday to Friday from 8 a.m. to 6 p.m., at 1-855-852-7784. L'Appui also keeps a directory where you can search by postal code for respite, home support, transportation or information resources.
If you are worn out. 811 answers day and night, seven days a week. The Government of Quebec says you can call Info-Social 811 for yourself if you are dealing with exhaustion, isolation, or emotions that are getting hard to manage. To get services for yourself or for the person you help, such as home support, you can also contact the reception, assessment and orientation service of your regional health and social services establishment, free of charge and confidentially. Our guide to mental health in Quebec lists other support lines.
Work and money. If you work in Quebec under Quebec's labour standards, you can take time off to help a sick loved one, and your job is protected. According to the CNESST page on caregivers, you are entitled to the 10 days of leave for family obligations, 2 of which can be paid after 3 months of uninterrupted service if you haven't used them for another reason that year. A longer unpaid absence, up to 16 weeks over 12 months, is possible in the case of a serious illness or serious accident, and more in some cases. If your employer is federally regulated, other rules apply. On the money side, the Government of Quebec page points to Revenu Québec's refundable tax credit for caregivers and to Employment Insurance caregiving benefits, a federal program that also applies in Quebec. Amounts and conditions are on each agency's own pages, and our guide to taxes for newcomers explains how to file your returns.
Good to know for newcomers. According to the Institut, 18% of caregivers were born outside Canada. If you look after a parent who came to join you, a sick spouse or a child with a disability, you are probably a caregiver, even if the word means nothing to you. You don't have to do it all alone: one call to the Caregiver Support Helpline or to 811 is enough to find out which services you are entitled to in your region. Also keep the caregiver certificate in mind: the CNESST says a health or social services professional, such as a physician, a nurse or a social worker, can fill it out so your status is recognized by your employer.